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INDUSTRY-SPECIFIC ENTERPRISE APPLICATIONS

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Get more value from complex data
Data volumes are expanding all the time as new data sources continue to emerge. The challenge is extracting business value from this data and turning it into a competitive advantage. Neumann’s platform combines an advanced database with cutting-edge analytical processing, data ingestion and integration, and data quality tools. This gives you a single secure environment for all your mission-critical data. The ability to manage large, live volumes of structured and unstructured data efficiently means you can get it into the hands of the right people across the business in an easily digestible format.

From financial services to retail, to telecom, healthcare, education, insurance, manufacturing and more, including but not limited to, FinTech, Big Data, Blockchain, BI, Data Marketing, Neumann offers one of the finest solutions for optimal data-driven decision-making.

Neumann will turn your data into a competitive advantage that delivers value for your industry and enterprise using AI to improve, product development and positioning, marketing strategies, operations as well as:

  • Customer experience
  • Customer loyalty and retention programs
  • Digital transformation
  • Digital ad targeting
  • Regulatory compliance
  • Recommendation engines
  • Search engines
  • Content creation and personalization
  • Lead capture
  • Lead scoring and management
  • Lead nurturing
  • Dynamic pricing
  • Campaign management
  • CRM integration
  • Analytics and reporting
  • Coordinated multi-channel campaign management
  • Test and optimize
  • And more

Neumann’s all-in-one automated AI platform turns critical enterprise data into accurate market insights to help executives craft effective strategies, develop appropriate products and services, and swiftly react to industry changes.

FINANCIAL SERVICES

Neumann’s automated data AI platform helps financial firms across the globe improve the customer experience, reduce operational and business expenses, improve productivity and performance, enhance compliance efforts and successfully enter new markets while drastically improving revenues. Banks seek to continuously improve their relationships by getting to know their customers better; this is where our solution comes handy.

We help financial institutions monetize their data by parsing and analyzing data then recommending (thru predictions) and supporting decisions.

Customer behavior for retail banking:

  • Holistic view (customer, products, services, branches, call-centers, …)
  • 360 View (customer, products, services, branches, call-centers, …)
  • DIV** and NPI**
  • Clustering and Profiling (Customer value, Demographics, Life stage, Attitude,
    Behavior)
  • Defaulting
  • Loan Scoring
  • Churn
  • Bank product recommendation
  • Household ratio: necessary vs. discretionary spending
  • Merchant RANKING & Customer Social Class
  • Customer Lifetime Value (CLV)
  • Customer Satisfaction

Trader behavior for investment banking:

  • Holistic View (customer, products, services, branches, call-centers, …)
  • 360 View (customer, products, services, branches, call-centers, …)
  • Dormant pattern
  • Churn pattern

Merchant Performance for Acquirer:

  • Global View
  • 360 View
  • DIV** and NPI**
  • Merchant Churn

Merchant Performance Portal for Acquirer:

  • Analytics Report
  • Merchant Performance
  • Consumer Behavior
  • Marketing Automation

TELECOM

Artificial Intelligent applications are revolutionizing the way telecoms operate, optimize and provide service to their customers. Increasing customer demands for higher quality services and better customer experiences are pushing Telcos to adress opportunities by leveraging the vast amounts of data collected over the years from their massive customer base. This data is culled from devices, networks, mobile applications, geolocations, detailed customer profiles, services usage and billing data.

Telcos are harnessing the power of Neumann’s solution to process and analyze these huge volumes of Big Data in order to extract actionable insights to provide better customer experiences, improve operations and quality of service, and increase revenue through new products and services.

From a subscriber perspective, Neumann allows operators to collect, store and analyze data from across an operator’s entire customer base to achieve real-time behavioral insights. This information can be used for a variety of scenarios, such as personalized offers, advertisements and services to the subscriber at the right time. Insights collected by our platform are essential for operators to achieve better utilization of network resources, allowing the network to adjust services based on user needs, environmental conditions and business goals resulting in better network optimization.

Use cases that allow Telecom operators to build more revenues and stronger customer relationships by bringing marketing to the next level. On the other hand, we can help improving their productivity and reduce the cost of the network maintenance.

Customer and corporate behavior:

  • Customer Lifetime Value/Survival Analysis
  • Product Bundles Analysis
  • Affinity Bundles and Products Analysis
  • Airtime Utilization Rate by channel
  • Revenue KPIs
  • Location Based Ad Service
  • Subscriber cost and profitability
  • Churn rate and customers scoring

Credit Scoring for B2C and B2B:

  • Segmenting the customers per category, activity, number of employees, channel, etc.
  • Showing profitability and achievement vs. target
  • Prediction models based on AI analyzing the previous data
  • Simulation dashboards helping to evaluate revenue if/when the business acquired more customers in different departments
  • For existing and new customers

Predictive Maintenance for landline:

  • Building Data Lake
  • Data ingestion
  • ML Models
  • Alerts and Notifications

RETAIL

Neumann’s solution churns complex data to reengineer simpler and more streamlined experiences for both retailers and customers at every touch point. Its predictive models and AI capabilities advance company strategy and relieves end-user effort.

Neumann has integrated retail industry, broken down into the following sub-categories:

  • Sales and CRM Applications
  • Digital transformation and e-commerce
  • Customer behavior and recommendations
  • Manufacturing
  • Logistics and delivery
  • Payments and payment services

Neumann’s solution is being applied across the entire product and service cycle – from product assembly to post-sale customer service interactions. The main goals of the platform is to help your business recognize and understand paterns, optimize operations and strategies and enhance the overall customer experience.

E-Commerce behavior:

  • Global View (customer, provider, delivery operator etc.)
  • 360 View (customer, provider, delivery operator etc.)
  • DIV** and NPI**
  • Clustering and Profiling (Customer value, Demographics, Life stage, Attitude, Behavior)
  • Product recommendation
  • Churn parterns

Customer behavior for Retail:

  • Holistic view (customer, products, services, branches, call-centers, …)
  • 360 View (customer, products, services, branches, call-centers, …)
  • DIV** and NPI**
  • Clustering and Profiling (Customer value, Demographics, Life stage, Attitude, Behavior)
  • Defaulting
  • Loan Scoring
  • Churn paterns
  • Bank product recommendation
  • Household ratio: necessary vs. discretionary spending
  • Merchant ranking
  • Customer Lifetime Value (CLV)
  • Customer Satisfaction
  • Waste management
  • Price optimization
  • Shelf replenishment